Received a City Backflow Notice? Here’s What To Do

City Compliance & Regulations

By DFW Backflow Team • 3 min read • Updated 8/3/2026

Generic municipal backflow compliance notice letter requiring annual testing for a DFW property owner.

Municipal backflow compliance notice letter requiring annual testing for a DFW property owner.

How Backflow Compliance Works in Your DFW City

While the state mandates the testing, each city handles compliance differently. Knowing your city’s specific workflow saves you time and avoids unnecessary fines.

1. Fort Worth Backflow Compliance

The City of Fort Worth Water Department tracks thousands of residential and commercial assemblies using third-party compliance software like BSI Online.

  • The Process: When your annual test is due, BSI generates a notification with a unique Customer Confirmation Number (CCN).

  • Filing Requirement: Once your test is completed, your licensed tester must upload the report directly into the BSI Online portal. Homeowners cannot submit paper reports directly to the city.

Historic Fort Worth Stockyards brick street and overhead entrance sign in Fort Worth, Texas.

Historic Fort Worth Stockyards brick street and overhead entrance sign in Fort Worth, Texas.

2. Arlington Backflow Compliance

Arlington Water Utilities maintains strict oversight of backflow prevention for both residential lawn irrigation systems and commercial facilities.

  • The Process: Arlington utilizes digital tracking systems (such as Envirotrax) to issue annual notices and track testing deadlines.

  • Filing Requirement: Testers must be registered with the City of Arlington and submit official test results electronically. Failing to file before the deadline leads to automated non-compliance notices.

3. Plano Backflow Compliance

The Utility Operations Department enforces City Code 2022-1-4, which mandates strict backflow testing schedules.

  • The Process: Plano property owners receive written notices outlining mandatory testing windows.

  • Filing Requirement: Certified testers must be explicitly registered with the City of Plano. Test reports must be filed through the city's designated reporting portal immediately following the physical inspection.

Certified backflow technician connecting differential pressure test gauge hoses to a commercial RPZ valve assembly.

Certified backflow technician connecting differential pressure test gauge hoses to a commercial RPZ valve assembly.

3 Things to Look For When Hiring a Backflow Tester

Not all testing services are built the same. When choosing a contractor to resolve your city notice, ensure they meet these three benchmarks:

  1. Active TCEQ Licensing & City Registrations: Ensure your technician is a licensed BPAT and registered in good standing with your specific municipality (Fort Worth, Arlington, or Plano).

  2. Transparent, Flat-Rate Pricing: Watch out for contractors who quote a low testing rate over the phone but add on unexpected trip fees, truck roll charges, or heavy portal administrative markups later.

  3. Turnkey Direct Portal Filing: Testing the device on-site is only half the job. Your contractor must handle the electronic upload to BSI, VEPO, or municipal portals so your city record updates automatically.

Resolve Your City Notice Today

Don't wait until the week of your deadline—city water departments can shut off service or issue administrative fines if compliance reports aren't received on time.

At DFW Backflow Compliance, we offer $95 flat-rate residential testing with zero hidden trip fees. We perform the physical inspection, generate your official digital compliance report, and file it directly with your city's utility portal on your behalf.

Have questions about your city letter? Call our dispatch team directly at (817) 264-7511 or upload a copy of your notice directly through our Online Booking Form for a quick quote!

Written by DFW Backflow Compliance | | TCEQ Licensed Backflow Prevention Assembly Testers (BPAT) | | serving Fort Worth, Arlington, Plano, and surrounding areas.